solutions/answers the phone
Zara picks up when you can't.
A voice and chat assistant that answers your calls and website messages around the clock, answers the questions people actually ask, and hands you the details.
zara · inbound · 8:06 pm
you were on a job
Hi — is anyone available for a burst pipe tonight?
Yes. I can get a tech to you by 8:40. What's the address?
✓ job booked · 8:40 pm · owner texted
✓ quote sent · follow-up scheduled 48h
✓ review request queued for after the visit
the problem
You're under a sink, on a ladder, or with a client. The phone rings and goes to voicemail — and most people don't leave one, they call the next name on the list. That's the whole problem, and it happens most on evenings and weekends.
how it works
- 01It answersPicks up on the first ring, day or night, by voice on your line or by chat on your site.
- 02It handles the usualHours, service area, what you do and don't do, rough pricing ranges you set, whether you can come today.
- 03It captures the jobName, number, address, and what's wrong — written down and sent to you the moment the call ends.
- 04You get the handoffA text or email with the details while the caller is still warm. Nothing to log into.
what's included
- 24/7 voice answering on your business line
- Website chat with the same knowledge
- Custom script written around your business, in your words
- Lead details delivered by text and email
- Spanish-capable answering on request
- Monthly tuning as you tell us what it got wrong
who it suits
- Trades that get emergency calls after hours
- Anyone whose phone rings while their hands are full
- Shops and studios with nobody at the desk
Built for ordinary American small businesses — roughly one to ten people, who need to be findable and reachable, not a complicated website.
questions
Will callers know it's AI?
Yes — it identifies itself as an assistant. We don't pretend it's a person, and in our experience callers are fine with it as long as it's useful and gets them a real answer or a real appointment.
What happens if it can't answer something?
It says so plainly, takes the caller's details, and flags the call to you instead of guessing. Every unanswered question becomes something we add to its script.
Can it use my existing phone number?
Yes. We can forward your current number to it, or have it pick up only when you don't answer within a few rings — your choice, and reversible any time.
the rest of the toolkit
Want several together? The packages bundle them.